Welcome to https://www.gala.ie/. Gala Retail Services Ltd. is committed to ensuring that your privacy is protected.  This Privacy Statement explains our online information practices and the choices you can make about the way your information is used through our website.

Data Collection

In general, you can visit the site without telling us who you are or providing any information about yourself.  In some areas of the site, we may ask you to provide information.  Generally, Gala Retail Services Ltd requests identifying personal information when you submit an online enquiry through filling in contact forms or submitting an entry to a promotional contest.  Gala Retail Services Ltd will use your personal information to respond to a query, improve customer service or products, to improve our site and to contact winners in the instance of a promotional contest.

We may use your contact email or telephone number to respond to your enquiries or other requests. Gala only retain personal information for as long as necessary to provide our services, products and information or as permitted / required by applicable law.

We will not sell, rent, or give to any third party any personally identifiable information about you.  We will only share your data if it is a legal or regulatory requirement, e.g., if a law enforcement official asks us for information about you, we may disclose that information where necessary to do so.

Security of your data

We are committed to keeping information relating to you secure and we and our partners comply with data protection legislation in this respect. The servers on which this information is stored are in a physically secure facility.  Where appropriate, we collect information relating to you from our Services when the relevant browser is in ‘HTTPS’ or secure mode only.

 How long do we keep information

We will keep information relating to you only for as long as required and in accordance with applicable law.  For example, we may have this information for the purpose of a promotional contest until the contest is drawn and we require notification to the winner and fulfilment of the prize.

IP addresses

An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognise and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes. This information may also be used in aggregate form to conduct web site trend and performance analysis.

Cookies

At times, we will use a feature on your web browser to send your computer a “cookie”.  We do not use cookies to retrieve any personal information from your computer.  We only use cookies to learn ways to enhance our site, and to give you a better more personalised service whilst using our website.

You can reset your browser to refuse all cookies or indicate when a cookie is sent.  However, some functions of the site will not function if you refuse cookies.  These areas of our website will have information posted about cookies, and when a cookie will be uploaded to your computer. A copy of our Cookie Policy can be found at https://www.gala.ie/cookies/

Other Sites & Social Media

If you follow a link from our website, application or service to another site or service, this Privacy Statement will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy notices appearing on those sites or services.

Our websites, applications or services may enable you to share information with social media sites, or use social media sites to create your account or to connect your social media account. Those social media sites may automatically provide us with access to certain personal information retained by them about you (for example any content you have viewed). You should be able to manage your privacy settings from within your own third party social media account(s) to manage what personal information you enable us to access from that account.

Data Analytics

We may use information generated and stored during your use of our services for our legitimate business interests to enable us to give you the best service and/or solutions and the best experience. These purposes include to:

• deliver advertising, marketing or information to you which may be useful to you, based on your use of services;
• carry out research and development to improve our services, products and applications;
• develop and provide new and existing functionality and services (including statistical analysis, benchmarking and forecasting services); and
• provide you with location based services (for example location relevant content) where we collect geo-location data to provide a relevant experience.

Whenever we use your information for our legitimate interests, we will ensure that your information is processed on a pseudonymised basis and displayed at aggregated levels, which will not be linked back to you or to any living individual.

You have the right to object to processing based on our legitimate interests, and if you wish to do so, please contact us at privacy@gala.ie to discuss this further. If you object, this may affect our ability to provide certain services and/or solutions for your benefit.

Data Security

We have implemented generally accepted standards of Technology and operational security in order to protect personal data and information from loss, misuse, alteration or destruction.  Unfortunately, the transmission of information by means of the internet, including through email, is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or from us by means of email and any such transmission is at your own risk.

Your Rights

You have the right to access, correct, update or delete your data by submitting a request to us via our website or by post to the address below.

Changes to our Privacy Statement

We may change this Privacy Statement from time to time. If we do make any changes, we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it.

Each time you use this website, the then current Privacy Statement will apply and you should review it each time you use the website to satisfy yourself that you are happy with it.

If you have questions or concerns regarding this Privacy Statement, you should contact us at privacy@gala.ie or by post to:

Gala Retail Services Ltd.,

Summit House,

Embassy Office Park,

Kill,

Co.Kildare, W91 VK0T

Ireland.